Roddie, Linda2020-10-262020-10-262019-06http://hdl.handle.net/11289/580292A formative evaluation was conducted to identify any early learning post launch. This recommended some changes to the Project to enhance its effectiveness in each of the three delivery models. Some recommendations were applicable across all models, others were specific to a model and amendments were made as a result of the evaluation. NHS GGC wanted to review how the modified HNA and care planning tools were working in each of the locations, assess the extent to which they were delivering the desired outcomes and what difference this had made to individuals in terms of self managing their condition and improving their quality of life.enAttribution 4.0 Internationalhttp://creativecommons.org/licenses/by/4.0/acute hospitalspatient informationpatient experienceservice planningservice evaluationservice developmentKey Findings Report