Exploration of the Community Health Outreach Worker and Health Case Manager roles: final report March 2010

FMR Research

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Exploration of the Community ...

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Authors

FMR Research

Issue Date

2010-03

Type

Key Findings Report

Language

Description

South West Glasgow CHCP is part of the second wave of pilot sites to implement the Keep Well approach to anticipatory care. This entails identifying individuals aged 45 – 64 who live in the most deprived areas, inviting them to a health screening, identifying health issues and referring patients to a range of health and wellbeing services. Two roles support this programme, provided by Community Renewal on behalf of South West Glasgow CHCP: the Health Case Manager (HCM) role and the Community Health Outreach Worker (CHOW) role. The role of the Health Case Manager is to provide one to one support for those with multiple or complex needs. FMR Research was commissioned in summer 2009 to explore the impact of the HCM and CHOW roles on the patient journey through Keep Well.

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http://hdl.handle.net/11289/579764

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Except where otherwise noted, this item's license is described as http://creativecommons.org/licenses/by/4.0/