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Breast screening invitations: an evaluation of the process of providing routine correspondence in recorded language preferences
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2024-08
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Evaluation Report
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en
Description
The NHSGGC Clear to All policy exists to make sure there is a consistent, accurate and clear approach to the provision of accessible information to patients and members of the public. This report describes how NHSGGC and the West of Scotland Breast Screening Service explored the processes involved in sending written communications to women eligible and due for breast screening in their recorded language in order to inform the development of more systematic approaches to accessible information.