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Community link worker programme - mental health and wellbeing deep dive

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Key Findings Report
Research Findings Report
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en
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This project reviewed the mental health and wellbeing workloads of Community Link Workers’ (CLW) in Glasgow. A Community Link Worker (CLW) is part of the GP practice team intended to support patients with a wide range of non-medical issues that may be affecting their health and wellbeing. This includes issues such as: money worries; housing; mental health and wellbeing; loneliness and isolation. CLWs connect people to a diverse range of services across Glasgow as well as offering tailored support and advocacy. Objectives CLWs report that responding to mental health and wellbeing can pose a significant challenge in their day-to-day work. Our objectives are: o To understand the types of challenges faced by CLWs. o To understand the scale at which these challenges/issues are being experienced o To identify perceived gaps in skills mix or resources o To identify barriers to accessing alternative/more suitable help than CLW service o To consider solutions identified by CLWs themselves o To gain a clear understanding of the current responses by CLWs in order to support discussions about the roles/ boundaries with other professional groups.
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